Why Communications Training is a “Must” for 2023

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Why communications training is a “must” for 2023

Good communication is an invaluable core competency for every organization. Oftentimes, focusing on building communication skills can be easily overlooked, but believe it or not, almost every success in an organization is grounded in effective communication. There are many different types of skills that are embedded in communication, and if executed the right way, developing these skills can have incredibly positive results for your business.

Communication isn’t just a hot-topic trend for the new year; it’s a resourceful set of aptitudes that can motivate your employees, build relationships, drive results, improve your organizational culture, and make your business run much smoother. To take your business up a notch in 2023, Communication Training should make an appearance on your “must-have” list. Let’s talk about why.

Communication Training Can Increase Productivity and Innovation

Increased productivity and innovation

At one time or another, we’ve all likely been involved in a group project or asked to team up with a coworker to complete a specific task, and some of us might continuously work in tandem with a group of people. When you throw different personalities into a room and ask them to work together, it’s easy for differences of opinion to arise and tensions to develop.

One benefit of communication training is to teach your employees how to interact professionally with each other and create better working relationships. Employees will learn about verbal, non-verbal, and written communication, body language, preferred communication styles, and how to tailor communications to different types of audiences.

Taking a deep dive into the impacts of unprofessional conduct, understanding your audience, and how to work successfully with different types of people can yield better outcomes for projects and overall work product. It can also help your employees develop better methods when dealing with customers and clients.

Moreover, when employees communicate with each other professionally and respectfully, you create a psychologically safe environment for your employees. Doing so will help encourage the ebb and flow of ideas and innovative thoughts, where fear of judgment and derision is allayed, and your team can stay motivated to produce meaningful and purposeful work.  

Communication Training Can Improve Organizational Culture

Improve organizational culture

Sometimes, the results of communication training aren’t always so explicit, but one major benefit is the result it can have on your organizational culture. Learning communications goes deeper than understanding how to talk to one another; it can teach employees how to be more welcoming to new ideas, how to hone in on self-awareness and emotional intelligence, and how to appreciate and invigorate diversity in the workplace. A healthy business culture can be the difference between an employee enjoying going to work or dreading it. Taking proactive steps to ensure a positive organizational culture can reduce employee turnover and make it easier for you to maintain and attract top talent

Communication Training Can Help Mitigate Employer Liability

Mitigate employer liability

Instilling effective communication can also help reduce employer liability. Communication training can educate your managers and employees on how to provide constructive feedback, how to manage expectations, how to resolve conflict, and how to avoid and eliminate inappropriate behavior. 

Communication training can also help prevent instances of harassment and discrimination in the workplace. Instances of harassment and discrimination can bring about hefty fines and cause irreparable damage to your culture and reputation. By teaching employees proper communication skills, you can not only give employees cognizance of acceptable behavior but also how to stop instances of harassment and discrimination before they occur.


Why communication training

The benefits of implementing communication training with your team are worthwhile in numerous ways. It can develop employees’ skill sets, lead to increased job satisfaction and retention rates, create a more harmonious work environment, and it can be critically cost-saving. In fact, according to Debra Hamilton, poor communications can cost companies with 100 or less employees an average of $420,000.00 per year.

EnformHR offers customized training and development programs to communicate your company’s policies and practices, educate and develop employees, facilitate teamwork, and promote a safe and productive work environment. Contact us for more information or to discuss partnering with one of our Human Resources consultants.

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Cristina Amyot

Cristina Amyot, SPHR, the firm’s President, leads the HR Services Group. Ms. Amyot graduated with a Bachelor of Arts Degree and Master’s Degree in Human Resource Management from Rutgers University. She holds a Senior Professional in Human Resources (SPHR) certification from the Human Resources Certification Institute and a Life, Accident, and Health Insurance License from the State of New Jersey Department of Banking and Insurance.

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